Privacy Policy

We collect information that helps us provide secure escrow services.

We use your information to:

• Create and manage your account
• Process escrow transactions
• Verify your identity
• Prevent fraud and unauthorized activities
• Process refunds
• Resolve disputes
• Send transaction notifications
• Deliver OTP verification codes
• Improve our Platform
• Monitor platform security
• Comply with legal and regulatory obligations
• Respond to customer support requests

Where applicable, we process your information based on:

• Your consent.
• Performance of a contract.
• Compliance with legal obligations.
• Protection against fraud.
• Legitimate business interests.

We may share your information with:

Secure by Pay does not sell your personal information to third parties.

We do not rent your personal information for advertising purposes.

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Improve performance
• Measure platform usage
• Detect fraudulent activities

You may disable cookies through your browser settings, although some features may not function properly.

We retain your information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Prevent fraud
• Enforce our agreements

Some transaction records may be retained for longer periods where required by law.

We implement reasonable technical, administrative, and organizational measures to protect your information, including:

• Encryption of sensitive data in transit
• Encryption of sensitive data at rest where appropriate
• Secure authentication mechanisms
• Role-based access controls
• Continuous security monitoring
• Audit logging
• Regular security reviews

While we strive to protect your information, no method of transmission or storage is completely secure.

Depending on applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Update your profile
• Request deletion of your information
• Restrict certain processing
• Object to certain processing activities
• Request a copy of your personal information in a portable format
• Withdraw consent where processing is based on consent

Some requests may be limited where Secure by Pay must retain information to comply with legal obligations or prevent fraud.

We may send you:

• Service notifications
• Transaction confirmations
• Security alerts
• Product updates
• Promotional messages (where permitted)

You may opt out of promotional communications at any time. Service-related notifications cannot be disabled while your account remains active.

Secure by Pay is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Your information may be processed or stored in countries outside your country of residence. Where required by law, Secure by Pay will implement appropriate safeguards to protect your information during international transfers.

Our Platform may contain links to third-party websites or services.

Secure by Pay is not responsible for the privacy practices of third-party providers. Users are encouraged to review the privacy policies of those providers before sharing personal information.

To protect our users and maintain the integrity of the Platform, Secure by Pay may monitor transactions, account activity, device information, and other relevant data to detect and prevent fraud, unauthorized access, money laundering, and other unlawful activities.

Where appropriate, suspicious activity may be reported to relevant authorities in accordance with applicable laws.

We may update this Privacy Policy from time to time.

Material changes will be communicated through the Platform or by other appropriate means.

Your continued use of the Platform after such changes become effective constitutes acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Secure by Pay

By creating an account or using SecurebyPay, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage, and disclosure of your information as described herein.