Buy. Sell.
Transact with
ConfidenceBuy. Sell. Transact with
Confidence
SecurebyPay is an e-commerce transaction protection platform. We protect the entire trade cycle safeguarding buyers, sellers, goods and money from click to delivery.
HOW IT WORKS
Secure Your Transactions in Four Simple Steps
Our step-by-step transaction flow helps build trust by securely managing payments, delivery verification, and payment release for both buyers and sellers.
01
Buyer/Seller Sends SecureByPay Link
Either party downloads SecureByPay and initiates a transaction link to start the deal securely.
- For the Buyer: You initiate a SecureBy order link detailing what you are purchasing.
- For the Seller: You initiate a SecureBy payment link detailing what you are selling
02
Buyer Pays Securely
The buyer pays through the SecureByPay designated account, and funds are safely held in escrow.
- For the Buyer: Your money doesn't go to the seller yet; it remains protected.
- For the Seller: You receive notification of secured funds in your SecureByPay account before you ship anything.
03
Fulfillment & Delivery Confirmation
The seller ships the order, and the buyer verifies delivery.
- For the Buyer: You track progress (with optional pre-shipment quality inspection) and confirm once satisfied.
- For the Seller: You ship knowing funds are locked. If the buyer goes quiet after delivery, payment releases automatically in minutes.
04
Payment Released
We release the money to the seller upon delivery verification.
- For the Buyer: You get what you paid for with zero risk.
- For the Seller: The money is in your account with no chargebacks to worry about.
If Something Goes Wrong
For the Buyer: If the item never arrives or isn't what you ordered, raise a dispute within 1 hour to lock funds and request a refund.
- For the Seller: A buyer cannot arbitrarily claim a problem and walk away with both goods and money.
- Fair AI Dispute Resolution: If parties cannot reach a mutual resolution, our AI-powered Dispute Resolution System reviews every dispute against the data both parties provided (including proof-of-delivery photos/inspection reports) and decides fairly within minutes.
WHO WE ARE
Protecting every Step of your Transaction
SecurebyPay is a Transaction Protection Platform that helps buyers and sellers transact with confidence. By combining secure payments, delivery verification, buyer and seller protection, and transparent dispute resolution, we make online transactions safer from start to finish.
THE SECUREBYPAY ADVANTAGE
Built for Safer Buying and Selling
Our platform combines secure payments, delivery verification, fraud prevention, and fair dispute handling into one seamless transaction experience.
Buyer & Seller Protection
SecurebyPay safeguards buyers against fraud and non-delivery while ensuring sellers receive payment once they fulfill their obligations.
Delivery Assurance
Confirm deliveries through OTP verification and quality checks before payment is released, helping ensure orders meet expectations.
Secure Payments
Funds are securely held throughout the transaction and released only after successful verification, giving both parties peace of mind.
Risk Protection
Reduce transaction risks with built-in fraud prevention and a structured dispute resolution process designed to protect both buyers and sellers.
CUSTOMER STORIES
He wanted the money before I came. I said no, let me pay into SecurebyPay and come and see it. Got to his shop in Ikeja, opened the laptop, ran it for maybe fifteen minutes, checked the battery cycle count. Everything was as he described it, so I gave him the code there and he got paid. If the screen had a scratch he didn't mention, I just don't give him the code.
Ifeoma A., Lagos (Bought a used MacBook)
I wasn't going to travel to Aba for a phone. I paid, the seller dropped it at the QA hub, and they checked the IMEI, the storage, the battery, all of it against what he posted. Then they brought it to my house. I saw the inspection report before it even left their hands, so by the time the rider came I already knew what was in the box.
Chiamaka N., Abuja (Bought a phone from another state)
There was one customer who received a fully working generator and then claimed it was dead on arrival. Argued with me for two weeks. Now everything goes through inspection first, or the buyer comes and tests it in front of me before they give me the code. Either way, it's documented. That argument can't happen again.
Emeka O., Generator Dealer, Computer Village
Buying from Lagos vendors for my shop here always meant sending money to someone I'd only spoken to on WhatsApp. That's a lot of faith for £600 of fabric. Now the money sits until QA has checked the order against what I asked for. Twice they've flagged the wrong quantity before it shipped, which saved me the argument entirely.
Bukola T., London (Buys stock from Nigerian vendors)
The bag came in the wrong colour. I opened a dispute, put the photos in, and the seller could see them in the same chat as me. She offered a full refund; I accepted, and it was back in my wallet the next morning. I've had disputes on other platforms drag on for a month over email. This one took a day.
Adaeze M., Port Harcourt (Resolved a dispute in 24 hours)
